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Spa Cycles
Serving the touring cyclist for over 40 years.
48A Camwal Road, Harrogate, HG1 4PT Tel:01423 887003
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Spa Cycles Terms and Conditions

Making your Payment
We accept almost all normal forms of payment, cheque, credit/debit cards etc.
How to Contact Us
A full set of contact details is included on our Contact Page including a simple form for you to use to email us.
Shipping and Handling
We charge £4.00 for delivery in the UK on orders under £50. Orders over £50 are post free. Some heavy and/or bulky items such as complete bikes, frames, wheels and workstardsmay cost more depending on both the item and location in the UK we are sending the goods to.
Your Security and Credit Card Security
We value your security and as such have done our utmost to ensure that none of your personal information is at risk while you are visiting our site.
VAT
All prices quoted on this website include VAT at the UK rate of 20%
Your privacy
For specific information regarding our privacy policy, please refer to the Privacy Policy page
Back Orders
If an item is temporarily out of stock and we expect to recieve the goods from our suppliers shortly we will place the item on back order. If the item is no longer stocked or available we will contact you to offer an alternative and discuss how you wish to proceed with your order. Please be aware that your card is only debited at point of dispatch and therefore you will only pay for goods recieved.
If you wish to complain.
Address any complaints in writing to John Pocklington at the address on the Contact Page.
Returns
If you make a purchase and upon receipt of the goods decide you have the wrong size, you don't like the colour, or you've just changed your mind, you can have a replacement or a full refund. Simply return the goods, unused, in the original packaging and within 14 days of reciept for a refund or replacement. Under these circumstances you will still be liable for any postage charges. If the item was dispatched post free as part of an order over £50 the normal postage charge will be retained. Faulty or Damaged Goods - In the event of you receiving goods which are of an unsatisfactory quality, the goods may be returned (with the original packaging in the case of damaged goods), within 14 days, and you will receive a full refund of the cost of the goods plus standard Royal Mail postal charges.
Spa Cycles Frame Warranty
All Spa Cycles titanium frames have a 10 year warranty for defects of material/manufacture. Spa Cycles steel frames and steel forks have a 5 year warranty for defects of material/manufacture. All warranties exclude any damage due to collisions or crashes and any that are the result of modifications made to the frame or fork.
International Orders
Please email us if you would like a quote for international shipping
Delivery of Bicycles
All of our Spa bikes are fully asssembled and inspected by us before dispatch. However in order to fit into a reasonable sized box they may be partially disassembled before delivery. If you are at all unsure about what is involved in preparing your bicycle for it's first ride please call us on 01423 887003 or arrange for the work to be carried out by your local bicycle shop.

Christmas Opening Times

23rd December
09.00 - 17.30
24th December
09.00 - 13.00
25th December
Closed
26th December
Closed
27th December
Closed
28th December
09.00 - 17.30
29th December
09.00 - 17.30
30th December
09.00 - 17.30
31st December
09.00 - 13.00
1st January
Closed
2nd January
Closed
Christmas Opening Times
Wishing all our customers a very Happy Christmas and a prosperous 2017

Opening Hours


Monday to Saturday
9am to 5:30pm


Free Shipping on Orders over £50 *

* except for heavy or bulky items like bikes, wheels and workstands

Lusso Aqua Repel Jacket

New lightweight thermal, windproof, water repellent jacket from Manchester
As featured in the latest issue of Cycle magazine

BUSCH & MULLER Lumotec IQ2 Luxos U Now in stock.

Brand new feature packed dynamo lamp from the German Scheinmeisters
BUSCH & MULLER Lumotec IQ2 Luxos U Now in stock.

Click here

Bike Sizing Questions?


Bike Sizing Questions?
Please ring 01423 887003!
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